Client Relationship Manager – Global Benefits Management

About the role

Marsh Health and Benefits is looking for a Client Relationship Manager to lead the Global Benefits Management portfolio in Singapore. You will drive client retention, revenue growth and provide strategic advice on health and flexible benefits programs.

Key responsibilities

• Plan and execute overall client strategy to ensure retention and revenue growth.
• Provide advice on insurance and flexible benefits programs based on client risk exposures and expectations.
• Present benchmarking data, claims analysis and market insights during renewals.
• Manage the renewal process, ensuring compliance with regulations and internal procedures.
• Check policy contracts, endorsements and invoices for accuracy.
• Maintain collaborative relationships with regional and local support teams.
• Identify up‑sell and cross‑sell opportunities across departments.

Required profile

• Prior experience in the Employee Benefits segment within broking/insurance.
• Strong domain knowledge and client management experience in health and benefits consulting.
• Excellent oral and written communication, presentation, analytical and problem‑solving skills.
• Global mindset with experience working across borders.
• MAS qualification is required.