Cluster Revenue Manager

About the role

The Cluster Revenue Manager maintains the transient room inventory for the hotel(s) and is responsible for maximizing transient revenue. The role releases group rooms back into general inventory, keeps booking windows clean, recommends pricing and positioning for cluster properties and oversees the inventory management system to verify agreed selling strategies. The position is full time and based in Singapore.

Key responsibilities

• Analyze and report revenue management data: compare actual sales with projections, identify trends, future demand periods and obstacles, and generate period-end updates on the transient segment
• Manage rooms inventory to maximize cluster revenue and assist hotels with pricing and business evaluation recommendations
• Use the reservations system and demand forecasting systems to determine, implement and control selling strategies, and check distribution channels for positioning and competitor information
• Ensure hotel strategies conform to brand philosophy, communicate brand initiatives and demand analysis to hotels, clusters and franchise partners, and protect brand equity
• Coordinate strategies between group sales offices and support cluster selling initiatives across reservation centers
• Run revenue tests, ensure property diagnostic processes (PDP) are used, and recommend improvements to revenue management processes
• Communicate proactively with properties about rate restrictions and strategy changes, and prepare sales strategy meeting agendas
• Provide revenue management expertise to cluster general managers, leadership teams and market sales leaders, and act as a liaison between properties and regional/corporate support
• Meet performance, budget and team goals, attend forecast and long-range meetings, and build strong internal stakeholder relationships

Required profile

• 2-year degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management or a related major, with 3 years of experience in revenue management, sales and marketing or a related field
• OR 4-year bachelor's degree in one of those fields, with 1 year of experience in revenue management, sales and marketing or a related field