Guest Experience Expert, Westin Executive Club
Westin Hotels & Resorts · Singapour
Job description
About the role
Westin is looking for a Guest Experience Expert for its Executive Club in Singapore. The role goes beyond a simple check-in and check-out: it is about building a memorable and unique guest experience. The expert takes the initiative to deliver a wide range of services that guide guests through their entire stay, and is empowered to move freely within the space.
Key responsibilities
- Process operational needs and address guest requests
- Complete reports and share the highlights of the local area
- Make transactions feel like part of the guest experience
- Follow company policies and procedures, protect company assets and uphold quality standards
- Maintain a safe workplace and keep information confidential
- Keep a professional uniform, personal appearance and communications
- Stand, sit or walk for an extended period and handle objects weighing up to 10 pounds without assistance
Required profile
- High school diploma or G.E.D. equivalent preferred
- No related work experience required
- No supervisory experience required
- No license or certification required
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Published 6 hours ago
Expires 1 month from now
1 views · 0 interested
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Westin Hotels & Resorts
Singapour
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