Hotel Cleanliness Supervisor (Public Area)

About the role

Moxy Singapore Clarke Quay, part of Marriott International, is hiring a full-time Hotel Cleanliness Supervisor (Public Area) in its Housekeeping & Laundry category. The supervisor checks that rooms and public areas meet quality standards after cleaning, runs room reports and coordinates housekeeping with other departments.

Key responsibilities

• Inspect guest rooms, public areas and the pool after cleaning to ensure quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, prioritise cleaning and update the status of departing guest rooms.
• Assist Housekeeping management with daily activities and act as a liaison between Housekeeping, Engineering, Front Office and Laundry.
• Document and resolve discrepant-room issues with the Front Desk, prepare and distribute room assignment changes, and brief the next shift.
• Help with hiring, training, scheduling, evaluating, counselling, disciplining and coaching staff.
• Follow company and safety policies, report hazards and accidents, complete safety training, and keep a professional appearance and confidentiality.
• Welcome guests, anticipate their needs, assist people with disabilities and speak clearly and professionally.

Required profile

• High school diploma or G.E.D. equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.
• Ability to lift up to 55 pounds alone, move heavy objects with assistance, push and pull carts on uneven ground, stand or sit for long periods, use computers and read small print.