Manager / Senior Manager, TGS Grants (IMD)

About the role

The Incentives Management Division (IMD) sits within the Incentives Management and Enforcement Group (IMEG) of the SkillsFuture Government, contributing to a responsive and inclusive continuous education and training (CET) ecosystem through grant management, Skills Development Levy (SDL) collection and enforcement against fraud and abuse. Reporting to the team lead, the successful candidate reviews and develops business processes supporting incentive programmes, improves operational efficiency and enhances service delivery in funding administration.

Key responsibilities

• Design, develop and implement operational processes for funding administration, including business process re-engineering and digitisation, and coordinate with business technology on system implementation
• Lead project management for system development and drive operations and technology integration initiatives
• Review workflows and develop Standard Operating Procedures (SOPs) and guidelines aligned with funding policy, and strengthen operational policies to meet high service standards
• Engage with training providers and other stakeholders on grant administration queries and assist in managing the outsourced service partner
• Analyse large datasets, draw insights for funding administration, risk management and process redesign, and prepare data and statistics for reporting
• Perform secretariat duties for a multi-agency workgroup

Required profile

• Manager: 3 to 5 years of relevant experience in grants, operations, project management or system development
• Senior Manager: at least 6 years of relevant experience in those areas
• Knowledge of SkillsFuture Grants and Continuous Education and Training (CET) and industry experience is an advantage

Required skills

• Good analytical and problem-solving skills
• Proficiency in systems and design thinking methodologies
• Word processing, spreadsheet and presentation applications
• Verbal and written communication, stakeholder engagement and presentation skills

Candidates are offered a contract initially, with possible extension or permanent tenure. Applicants are encouraged to create a SkillsFuture CSP account and include their public profile in their resume.