Midnight Retail Associate – Duty‑Free Shop

About the role

Join the front‑line team at Changi Airport’s duty‑free retail outlet, working the midnight shift to serve travelers and drive sales. You will be the brand ambassador, ensuring a seamless shopping experience while meeting sales targets.

Key responsibilities

• Utilise upselling techniques to achieve and exceed sales targets.
• Stay informed on new products and promotions to make recommendations.
• Maintain well‑stocked shelves and adhere to visual merchandising guidelines.
• Perform daily housekeeping duties to keep the work environment clean and safe.
• Process sales transactions accurately using the POS system, handling cash, credit and other payment methods.
• Observe duty‑free allowances, age restrictions and relevant regulations.
• Represent the company’s brand and image at all times.
• Carry out any ad‑hoc duties as assigned.

Required profile

• Minimum education: NITEC or GCE ‘O’ Level and above.
• Strong customer service skills with good written and oral English.
• Service‑oriented, mature, self‑driven team player.
• Ability to stand for extended periods and work midnight shifts in an airport environment.
• Willingness to commit to a 5‑day work week, including weekends and public holidays.

Required skills

• POS system operation

What we offer

• Medical & Dental coverage.
• Annual leave entitlement.
• Grooming & Meal Allowance up to SGD 255.
• Midnight Shift Allowance up to SGD 440.
• Variable commission up to SGD 400.
• Variable brand incentive up to SGD 100.
• Joining bonus of SGD 600 for local full‑time hires (subject to terms & conditions).