Operations Manager - F&B

About the role

Morgan McKinley is recruiting an Operations Manager for a growing F&B group entering a major growth phase in 2027. The role leads the brand's expansion, owns its P&L and builds a strong operational foundation.

Key responsibilities

• Drive revenue and year-on-year growth, and lead new outlet openings in line with the group's expansion plans.
• Own the brand's P&L, including food cost, labour cost and operating expenses.
• Lead local store marketing campaigns and build relationships with mall management for visibility, events and collaborations.
• Take a hands-on approach to recruitment, set high standards and develop Restaurant Managers and their teams into a succession pipeline.
• Raise service standards and guest experience, and own repair and maintenance so outlets run with zero critical downtime.
• Build and enforce front-of-house SOPs and work with Brand Chefs on food quality.
• Ensure outlets meet SFA, food hygiene and WSH requirements and keep licences up to date.

Required profile

• Experience as a Business Manager, Area Manager or multi-outlet Operations Manager in F&B.
• Proven P&L ownership and cost management.
• A hands-on, decisive leader who enjoys being on the floor and building teams.
• Opening new outlets or leading a rebrand is a strong plus.

To apply, use the apply button on the listing or contact the recruiter directly. Only shortlisted candidates will be contacted.