Senior Consultant - Process & Change Manager (FSI)

About the role

Infosys is looking for an experienced Process & Change Manager with a strong background in digital transformation, data governance and enterprise technology delivery. The role drives large-scale process optimization, strengthens SDLC governance and leads cross-functional change programs across business and technology domains. It is based in Singapore.

Key responsibilities

• Lead enterprise-wide process transformation across the SDLC, covering Agile and Waterfall, and identify inefficiencies, control gaps and automation opportunities
• Standardize governance frameworks, controls and delivery practices, and ensure back-testing and validation of controls
• Design and implement workflow automation with tools such as JIRA, Excel/VBA and automation platforms, and support BI dashboards
• Partner with engineering leads, product owners and test managers on change enablement, training, communication and documentation
• Serve as Scrum Master or Product Manager in digital and data transformation programs, managing SIT/UAT governance, release planning and delivery tracking
• Define data governance frameworks including master data management and metadata controls, and oversee multi-country data migration initiatives

Required profile

• 8-10+ years of experience in technology delivery, consulting or digital transformation
• Proven experience in banking, financial services or consulting environments
• Hands-on experience in SDLC processes, Agile methodologies and program delivery

Required skills

• Data tools: SQL, Oracle, Postgres
• Analytics: Power BI, Tableau, Alteryx
• Delivery tools: JIRA, Confluence, ServiceNow
• Automation: VBA, APIs, workflow tools
• Agile (Scrum/Kanban), stakeholder and change management, data governance and migration, risk, compliance and control frameworks