Senior Food Safety & Quality Assurance Manager - APAC

About the role

Wingstop is looking for a Senior Food Safety & Quality Assurance Manager to act as the regional technical lead for Food Safety, Quality Assurance and Product Specification and R&D support across the APAC region. The role owns the technical integrity of Wingstop's products from concept and specification through supplier validation and commercialization to ongoing quality performance in market, working with Culinary, Supply Chain, Global FSQA and Brand Partners. It is a highly cross-functional role requiring both technical depth and commercial awareness.

Key responsibilities

• Own product specifications, formulations, ingredient statements, allergen matrices and labeling for all APAC food and packaging items, and lead NPD and EPD validation including nutritional validation, regulatory review, shelf-life studies and organoleptic testing
• Lead supplier approval, validation and performance management across APAC against GFSI standards (BRCGS, SQF, FSSC 22000, IFS, GLOBAL G.A.P.), HACCP and regional regulations, and close corrective and preventive actions
• Validate and approve new supplier facilities, oversee TraceGains governance, and advise on evolving regulatory requirements across APAC markets
• Lead recall readiness and execution, investigate food safety and quality incidents with root cause analysis, and implement corrective actions with suppliers and Brand Partners
• Monitor animal welfare, sustainability and responsible sourcing standards in the regional supply base and strengthen food safety culture with Brand Partners

Required profile

• Bachelor's degree in Food Science, Microbiology, Food Engineering or a related scientific field (or equivalent experience)
• 8+ years of progressive regional experience in food safety, quality assurance, technical services or product development within QSR, poultry, food manufacturing or food retail
• Demonstrated experience supporting product commercialization, specification development and supplier-based R&D
• Ability to travel across APAC markets about 40-50%; knowledge of Asian country languages strongly preferred

Required skills

• Strong working knowledge of GFSI standards, HACCP, allergen control, labeling regulations and recall management
• Root cause investigation and corrective and preventive action implementation
• Analytical interpretation of audit findings, production data and complaint trends
• Cross-functional collaboration with Culinary, Supply Chain, Operations and external suppliers

What we offer

• Medical coverage (outpatient clinical, specialist, hospital and surgical) and dental coverage
• Life, TPD, AD&D and work injury compensation, plus business travel accident coverage
• EAP and business travel medical benefits