Senior Sales Manager - Events & Groups

About the role

Pullman Singapore Orchard, a 5-star hotel, is looking for a Senior Sales Manager to drive revenue through group room bookings, meetings, social events and corporate functions. The role manages the full sales cycle from inquiry to conversion, coordinates with internal departments and keeps event details accurate.

Key responsibilities

• Manage residential events requiring both guestrooms and function spaces, and coordinate function space bookings to optimise space use
• Respond to enquiries about group accommodation, meeting rooms and event spaces, and visit potential accounts
• Prepare proposals, contracts, rooming lists, group resumes and banquet event orders (BEOs); conduct weekly BEO meetings with Culinary and Banquet Operations
• Ensure function spaces and F&B are ready to client specification before events, and keep event documentation accurate
• Manage room blocks and rooming lists, prepare monthly event forecasts and R&B sales reports
• Update client records in the CRM system, follow up payments with Finance, and build relationships with corporate clients, event organisers and social clients
• Run in-house promotions, hotel show rounds and restaurant service during peak hours, and promote the Accor Loyalty programme and dining offers
• Monitor market trends and competitors, and work with Sales, Reservations and F&B to generate new business

Required profile

• Bachelor's degree
• 3 years' experience in food and beverage, events/sales, guest services, group accommodation or a related field; multiple disciplines preferred
• Strong sales and negotiation skills, with a proven track record of championing new concepts
• Excellent communication, organisational, administrative, interpersonal and leadership skills