Service Team Member – Restaurant

About the role

GAIA Culinary is looking for enthusiastic people to join its Service Team. As a team member you provide exceptional customer service so that every guest has a positive dining experience at the restaurant.

Key responsibilities

• Welcome guests with a friendly, positive and professional attitude
• Take food and beverage orders accurately and efficiently
• Work with the kitchen team to make sure orders are fulfilled correctly
• Check in with diners and address any concerns to keep guests satisfied
• Maintain a clean and organised dining area
• Operate the POS system to process payments
• Help keep the restaurant running smoothly, including opening and closing procedures, taking orders, setting tables and cleaning
• Carry out any other duties as assigned

Required profile

• Prior experience in the food and beverage industry is advantageous
• Valid Food Safety Level 1 certificate
• Excellent customer service, strong communication and people skills
• Well-groomed, pleasant disposition, able to work in a fast-paced environment
• Attention to detail and a proactive, can-do attitude
• Flexible hours, including shifts, split shifts, weekends and public holidays
• Permanent part-time available (at least 2-3 days per week, including at least one weekend); pay $13-15 per hour
• Candidates with 3 years of experience or more may be considered for a Senior position