Student Support Officer – Discipline & Behaviour Management

About the role

The Student Support Officer will be deployed at Damai Secondary School to assist with daily student discipline matters and provide guidance to students with behavioural challenges. This full‑time, fixed‑term position runs from January to October 2027 and offers a supportive environment for fresh graduates interested in youth work.

Key responsibilities

• Support daily student discipline matters, including managing latecomers, detention and suspension.
• Conduct school compound walkabouts and monitor student behaviour.
• Investigate disciplinary cases and follow up with students and parents.
• Guide and mentor students with disciplinary or behavioural issues.
• Monitor students’ progress and provide appropriate follow‑up.
• Maintain records, incident reports and case documentation using Microsoft Office.
• Follow school procedures on student safety, confidentiality and data protection.
• Perform other student management or school duties as assigned.

Required profile

• Relevant qualifications or certifications in Youth Work or related fields (preferred).
• At least 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills with students and adults.
• Emotionally resilient and able to handle challenging situations professionally.
• Ability to work effectively with students and parents from diverse backgrounds.

Required skills

• Microsoft Word
• Microsoft Excel