Account Executive (PH Territory, Singapore-based)

About the role

Freshworks is hiring an Account Executive based in Singapore who will drive growth and exceed revenue goals within the Philippines (PH) territory. The role focuses on winning new strategic and enterprise accounts, building lasting customer relationships and applying SaaS expertise to engage business and technical stakeholders across diverse industries. The candidate also collaborates with regional teams across Asia-Pacific on shared strategic accounts.

Key responsibilities

• Execute territory strategies to win enterprise business, expand Freshworks' footprint in the PH market and exceed sales targets.
• Manage the full sales cycle, from prospecting to negotiation and closure, ensuring predictable outcomes on key accounts.
• Build trusted relationships with senior executives, identify complex business challenges and position Freshworks as a strategic partner delivering ROI and growth.
• Work closely with Marketing, Customer Success, Solution Engineering and Product teams to deliver customer experiences and support continuous improvement.
• Develop and maintain a data-backed pipeline with accurate forecasting, and hold in-person meetings and presentations at customer engagements and industry events across Singapore.
• Help establish Freshworks' local presence by shaping go-to-market strategy and nurturing key partnerships in the PH region.

Required profile

• 7+ years of quota-carrying SaaS sales experience in mid-market or enterprise segments, with a proven record of exceeding revenue goals.
• Ability to manage complex sales cycles and engage multiple stakeholders, including enterprise IT and business decision-makers.
• Strong prospecting and pipeline management skills, backed by structured forecasting and disciplined execution.
• Fluency in English, verbal and written, to collaborate with regional and global teams.

Required skills

• Solution selling of software platforms such as ITSM, IT infrastructure, and EX/CRM/customer engagement solutions.
• Proficiency in selling software that drives operational efficiency and business impact.