Assistant Client Manager - Retail Broking

About the role

Marsh is looking for an Assistant Client Manager to join its Singapore retail broking team. The role is hybrid, with at least three days a week spent in the office, and offers exposure across a small team and a steep learning curve with strong career development potential.

Key responsibilities

• Serve as the first point of contact for day-to-day communication with numerous and/or complex accounts, follow up on correspondence and maintain communications.
• Develop an understanding of client businesses through client research, industry research, benchmarking studies and risk maps for internal and external use.
• Manage day-to-day aspects of designated accounts, including billing transactions, calendars and timelines, and liaise between senior colleagues and business accounts.
• Resolve account issues promptly, escalating small and complex problems to senior colleagues when appropriate.
• Gather feedback on relationship satisfaction and report findings to senior colleagues.
• Build relationships with professional counterparts at client organisations and stay current on service offerings and market trends to support sales capabilities.

Required profile

• Bachelor's degree with 2 to 5 years of experience in the insurance industry.
• Minimum Certificate in General Insurance (CGI) or equivalent; ANZIIF or ACII is an advantage.

Required skills

• Strong negotiation, presentation and problem-solving skills.
• Highly motivated, team player with good interpersonal skills.
• Ability to move quickly in a fast-paced environment.

What we offer

• Professional development opportunities and supportive leadership.
• A vibrant, inclusive culture and a range of career opportunities.
• Benefits and rewards designed to support well-being.