Assistant Manager, Loyalty & Partnerships Marketing

About the role

Fairmont Singapore and Swissôtel The Stamford, two Accor hotels in Singapore, are looking for an Assistant Manager, Loyalty & Partnerships Marketing. The role identifies, develops and manages strategic partnerships that drive revenue across Rooms, Food & Beverage and Spa, and leads Intellectual Property (IP) collaborations, campaign execution, reporting and day-to-day partnership administration.

Key responsibilities

• Identify, pitch and secure partnerships with banks, payment providers, travel platforms, lifestyle brands and other partners, and negotiate commercial terms and benefits.
• Develop commercial campaigns for Guest Rooms, Restaurants & Bars, MICE and Spa, and review partnership performance.
• Lead end-to-end planning and execution of licensed IP collaborations (e.g. Disney, Sanrio, DreamWorks), liaising with licensors and brand representatives and ensuring compliance with licensing agreements and brand guidelines.
• Prepare funding proposals, grant documentation and post-campaign reporting for agencies such as the Singapore Tourism Board.
• Monitor hotel performance against Accor Live Limitless and Accor Plus Explorer enrolment targets, support recruitment efforts and coordinate Accor Plus campaign execution and member offers.
• Analyse reports from hotel systems and partner platforms, track campaign performance and redemption rates, and prepare weekly and monthly business reports and management presentations.
• Maintain partnership agreements, contracts, invoices, purchase requisitions, calendars and budgets, and assist with other Sales & Marketing projects.

Required profile

• Bachelor's degree or diploma in Marketing, Business Administration, Hospitality Management or a related field.
• Minimum 2-3 years of experience in partnerships, business development, marketing, loyalty programmes or commercial marketing, preferably in hospitality, travel, lifestyle or luxury.
• Experience managing strategic partnerships with banks, payment providers or lifestyle brands is an advantage.
• Strong business development, stakeholder management and analytical skills, with excellent communication, presentation and negotiation abilities.

Required skills

• Microsoft Excel (PivotTables, XLOOKUP/VLOOKUP), PowerPoint and Word.
• Power BI, CRM systems and loyalty platforms are an added advantage.

Candidates apply through the Accor careers site.