Assistant Restaurant Manager

About the role

The Assistant Restaurant Manager is responsible for the day-to-day operations of restaurants and bars, assisting with menu planning, maintaining sanitation standards and supporting servers and hosts during peak meal periods. The role also covers supervision of the restaurant and bar and room service departments where applicable, while keeping guest and employee satisfaction high and the operating budget under control. The position is full time and located at 30 Beach Road, Singapore.

Key responsibilities

• Help manage the restaurant team: handle employee questions and concerns, monitor performance, give feedback and supervise daily shifts.
• Supervise the restaurant and related areas in the absence of the Restaurant Manager and take part in department meetings.
• Ensure staff have the right supplies, equipment and uniforms, and report food quality and service issues to the Chef and Restaurant Manager.
• Monitor alcohol service in line with local laws and comply with all policies, standards and procedures.
• Manage staffing levels so that guest service, operations and financial goals are met, and open and close restaurant shifts.
• Interact with guests, greet them, collect feedback and handle complaints, working with the supervisor when needed.
• Review comment cards and guest satisfaction results with the team and encourage excellent service.
• Oversee ongoing training, use on-the-job training tools, set performance expectations and coach and counsel employees.