F&B Waiter / Waitress

About the role

NoMad Singapore is looking for an F&B Waiter / Waitress to deliver exceptional food and beverage service across its restaurant, bar, lounge, banquet and in-room dining operations. The role ensures guests receive attentive, personalised and efficient service while upholding the luxury standards of the property.

Key responsibilities

• Welcome guests warmly, receive and process orders accurately, and serve food and beverages promptly and professionally.
• Maintain detailed knowledge of menus, ingredients, drinks, promotions and specials, and recommend dishes and drinks confidently.
• Keep tables and service areas clean and organised, and assist with opening and closing procedures.
• Handle guest payments and settlements according to hotel procedures, and coordinate with kitchen and bar teams.
• Support banquet, event and in-room dining, and assist with beverage preparation or barista duties when needed.
• Anticipate guest needs, handle complaints and feedback professionally, and promote dining venues and promotions.
• Ensure compliance with food safety, hygiene and sanitation standards, maintain mise en place, and follow service sequences.
• Keep electronic ordering systems and point-of-sale transactions accurate, support inventory control, and report accidents or unsafe conditions promptly.

Required profile

• Previous food and beverage or hospitality experience preferred.
• Friendly, energetic and service-oriented, with strong communication and interpersonal skills.
• Able to work efficiently in a fast-paced environment and adapt to shift work.
• Ability to work independently and as part of a team, and to support colleagues during busy periods.

Required skills

• Knowledge of food safety and hygiene practices preferred.
• Experience with POS or electronic ordering systems advantageous.
• Basic knowledge of beverages, wines and cocktails preferred.
• Cash handling experience advantageous.