Food and Beverage Supervisor

About the role

Mandarin Oriental, an award-winning hotel group known for luxury hospitality inspired by Asian heritage, is looking for an F&B Supervisor. The role supports the restaurant's smooth operation and the guest experience, working alongside the Restaurant Manager.

Key responsibilities

• Attend the daily briefing and make sure all job assignments are completed.
• Greet and bid farewell to guests in a professional and warm manner.
• Carry out suggestive selling.
• Assist the Restaurant Manager in ensuring a smooth operation.
• Keep tables, chairs and operating equipment clean and ready for service.
• Respond proactively to guest queries and act on them in a timely way.
• Assist the cashier in preparing and presenting the bill.
• Read the outlet logbook daily to stay informed of all information.
• Maintain a high standard of personal grooming and a professional image at all times.
• Carry out any ad hoc duties assigned by the Restaurant Manager.

Required profile

• Service-oriented team player with excellent interpersonal and communication skills.
• Able to multi-task and work under pressure in a fast-paced environment.

What we offer

• Learning and development programmes tailored to each stage of your career.
• The MOstay programme: complimentary nights and attractive room rates for you and your loved ones.
• Health benefits and wellness programmes for colleagues worldwide.
• Retailment plans depending on length of service and role.