Food & Beverage Assistant

About the role

The Food & Beverage Assistant supports the smooth running of the department through a mix of administrative, operational and customer service tasks. The role covers diet control administration, meal data and summaries, kitchen support, stock control and reporting, and involves a 5-day week with shift work.

Key responsibilities

• Manage diet control administration and patient meal-related matters, and handle calls, enquiries and feedback
• Record and relay messages, follow up and respond to relevant departments
• Update meal data used by the kitchen and generate daily meal summaries via the electronic meal ordering system, then distribute them to kitchen sections
• Generate patients' meal chits and hand them over to the kitchen, and assist with meal assembly and plating
• Maintain a daily report of events and complaints, and track operational KPIs and reports, flagging discrepancies to the Reporting Officer
• Coordinate meal requirements with Dietitians, Speech Therapists and the Nursing department
• Control office supplies, order and receive items, perform stock takes, store goods correctly and maintain the inventory management system
• Deliver goods from stores, prepare meeting minutes and carry out other duties assigned by the Reporting Officer

Required profile

• Diploma in Food Science, Food Nutrition or equivalent preferred
• At least 2 years of relevant experience preferred
• Strong communication, interpersonal and phone etiquette skills
• Proficiency in spoken and written English
• Able to work independently and in a team, and to perform manual handling of heavy items
• Willing to work a 5-day week including shifts, weekends and public holidays; only Singapore citizens and permanent residents may apply

Required skills

• Microsoft Office: Word, Excel and PowerPoint
• Electronic meal ordering system