Housekeeping Supervisor

About the role

Marina Bay Sands is looking for a Housekeeping Supervisor to lead its housekeeping team. The supervisor assigns tasks, inspects work against cleanliness standards, trains staff and keeps close contact with the manager and front office about room status.

Key responsibilities

• Assign team members duties and inspect work for conformance to prescribed cleanliness standards
• Supervise, train, support and monitor team members, including on-the-job and in-service training and policy explanations
• Evaluate records to forecast the department's manpower requirements
• Advise the manager and front office on rooms' status
• Screen applicants, hire new employees and recommend promotions, transfers and dismissals
• Coach and counsel team members on work performance
• Ensure clear communication between housekeeping and other departments and report work orders to facilities
• Approach guests and team members in a friendly, service-oriented way and comply with hotel standards and regulations

Required profile

• Diploma in education or a related field preferred
• Minimum 1 year of experience in housekeeping
• Effective verbal and written communication with team members and stakeholders
• Strong leadership skills to teach and manage team members
• Able to work independently and in a team
• Able to obtain and supervise the use of equipment and materials