Junior Account Manager - Workplace Technology Solutions

About the role

DVI Solutions, a provider of audio-visual setups since 2002 with a presence across Asia, is looking for a proactive, customer-focused Junior Account Manager in Singapore. The role manages and grows relationships with existing clients in the Workplace Technology Solutions industry, focusing on account management and business expansion, though new-client acquisition is an added advantage.

Key responsibilities

• Manage and maintain strong relationships with existing clients, serving as the primary point of contact and conducting regular follow-ups
• Identify and pursue upselling and cross-selling opportunities, and develop account growth strategies
• Prepare quotations, proposals and presentations, negotiate commercial terms and follow up on sales opportunities
• Pursue new business opportunities and potential clients where possible
• Collaborate with Presales, Project Management and Technical Support teams, and coordinate with stakeholders to resolve client issues
• Maintain client records, sales pipelines and account activities in the CRM, and monitor sales performance and revenue forecasts
• Stay informed about industry trends, emerging technologies and competitor offerings

Required profile

• 2+ years of experience in Account Management, Sales, Business Development or a related client-facing commercial role
• Experience in Workplace Technology Solutions, AV, Unified Communications, IT solutions or related technology
• Proven ability to manage existing client relationships and identify upselling or cross-selling opportunities
• Experience acquiring new clients is an added advantage

Required skills

• Strong interpersonal, communication and relationship-building skills
• Good negotiation, presentation and problem-solving skills
• Ability to work independently while collaborating with internal teams
• Self-motivated, results-driven and comfortable working towards sales targets

What we offer

• Regional projects with global brands and exposure to multinational clients and cross-border teams
• Exposure to immersive video walls, hybrid meeting tech, collaboration tech, digital transformation and smart workspace solutions
• Team culture that encourages collaboration and continuous learning
• Custom projects for high-profile clients to build a specialised skill set