Manager / Senior Manager, Ecosystem Partners, Standards and Systems

About the role

Skills and Workforce Development Agency (SWDA) is seeking an analytical, forward-looking person with experience or strong interest in standards development, competency frameworks and professional development. As Manager / Senior Manager, you will work closely with leadership to set and maintain quality standards for career and employment services, strengthen practitioner competencies and professional development pathways, and engage the sector in shaping them.

Key responsibilities

• Standards and competency development: formulate, review and maintain frameworks defining quality services, practitioner competencies and professional practices; turn standards into practical competency requirements and implementation guidance; develop and refine professional development and credentialling pathways.
• Evidence-based improvement: conduct research, benchmarking and evaluation of standards and professional development initiatives and recommend enhancements.
• Sector engagement: plan and run engagements with practitioners to set standards and competencies; synthesise sector feedback into proposed frameworks; coordinate internally and engage practitioners, training providers and Institutes of Higher Learning for technical input.
• Monitoring and continuous improvement: establish systematic monitoring of standards implementation, build tracking and evaluation frameworks, analyse data and gather practitioner, provider and user feedback to refine standards and programmes.

Required profile

• Relevant experience in standards development, competency frameworks, professional development, policy or programme design, quality assurance or a related area.
• Familiarity with the career and employment services landscape, professional development systems or the workforce development sector in Singapore.
• Experience supporting committees, advisory groups or industry panels, including agenda planning, paper preparation, facilitation and follow-through.
• Genuine interest in career development and professional standards.

Required skills

• Ability to formulate clear frameworks and policy positions from stakeholder input.
• Analytical, detail-oriented, able to interpret qualitative and quantitative information.
• Strong written and verbal communication, including clear papers and presentations for senior management and industry representatives.

Successful candidates receive a contract initially, which may be extended or lead to a permanent tenure. Candidates are encouraged to use a SkillsFuture CSP account and include their public profile in their resume.