Team Manager - Luxury Retail

About the role

CELINE, a French leather-goods, fashion and couture house owned by the LVMH Group, is looking for a Team Manager. Reporting directly to the Store Manager, you will lead and support a team of Client Advisors, helping them reach sales targets while building a culture of excellence in client experience and service. You will communicate the Maison's goals, vision and strategy, and work closely with the Store Manager and other departments to grow sales and improve team performance.

Key responsibilities

• Drive sales by implementing commercial strategies, monitoring KPIs and coaching the team on product knowledge, craftsmanship and heritage
• Develop each team member through individual development plans, regular one-to-ones and continuous training
• Oversee the sales floor and store operations, ensuring client encounters are seamless and processes comply with legal requirements
• Represent CELINE's image and values as an ambassador of the Maison

Required profile

• Retail experience; at least 3 years of management experience in a luxury or fashion business
• Proven leadership experience in motivating high-performing teams
• Strong analytical skills to assess KPIs and make strategic decisions
• Excellent communication with team members, clients and leadership
• English; proficiency in another language is an advantage