Account Manager - Singapore & Malaysia

About the role

Zesty Paws, a pet supplement brand owned by H&H Group, is expanding across Asia and is looking for a commercially minded Account Manager to cover Singapore and Malaysia. The role strengthens the retail presence, manages key customer relationships and drives business growth.

Key responsibilities

• Manage key retail partners, pet specialty chains, distributors and strategic accounts, acting as the main point of contact and running regular business reviews
• Negotiate commercial terms, promotions, product listings and retail partnerships, and work with retail buyers, category managers and store operations teams
• Secure new retail partnerships, drive new product listings and store expansion, and build account-specific business plans
• Own sales targets, monitor sell-in, sell-out and inventory, develop sales forecasts and fix up underperforming accounts
• Plan and run retail promotions, new product launches and in-store activations, coordinate sampling and training, and evaluate promotional effectiveness
• Gather market intelligence, collaborate with marketing, supply chain, finance and operations, and report regularly to management

Required profile

• Bachelor's degree in Business, Marketing or a related discipline
• At least 3 years of experience in key account management, sales or business development, preferably in FMCG, pet care, pet food or consumer health
• Proven experience managing retail accounts and building business relationships
• Experience with retail chains, distributors or pet specialty retailers in Singapore and/or Malaysia is highly advantageous
• Willingness to travel within Singapore and Malaysia as required

Required skills

• Proficiency in Microsoft Excel, PowerPoint and sales reporting tools
• Strong understanding of retail sales operations, merchandising, promotional planning and distribution management