Executive Director, Tech Advisory

About the role

JLL's Tech Advisory and Sales team supports JLL Technologies (JLLT) and Work Dynamics (WD) in serving enterprise occupier clients on their sustainability, technology and real estate agendas. The Executive Director of Tech Advisory is accountable for all technology matters for an assigned sub-division, including priorities, client NPS and delivery escalations, and acts as the lead technology advisor for the sub-division and its aligned accounts. The role owns and communicates the technology strategy for the vertical and is responsible for the go-to-market strategy and execution of the JLL technology product portfolio.

Key responsibilities

• Lead technology advisory for the sub-division and aligned accounts, defining priorities for Account Tech Advisors focused on NPS improvement, internal education, growth and innovation
• Take part in account team and client meetings to raise awareness of JLL's technology strategy, platforms and products
• Set and monitor technology priorities that strengthen the sub-division's competitive advantage and feed voice-of-customer feedback to Product teams
• Support the SD Sales team with strategic tech guidance for complex or major pursuits, aligned to account tech roadmaps
• Partner with the Technology Delivery Executive to align priorities, drive adoption and oversee delivery escalations
• Develop and oversee the sub-division's technology sales strategy, including account segmentation and input to Technology Sales Managers
• Design market penetration strategies for technology products and services, working with Business Development, Marketing and Sales managers
• Collaborate with sales teams to remove barriers, manage escalations and deconflict sales motions, and take part in deal go/no-go decisions

Required profile

• 10+ years of sales or sales solutioning experience at a large, global organization
• Experience across corporate real estate services, technologies and/or solutions
• Proven ability to build relationships with senior executives and C-Suite at global, Fortune 500 companies
• Ability to manage diverse, geographically remote teams and to supervise multiple projects at once
• Strong stakeholder management, communication and presentation skills, and ability to work in a fast-paced, high-growth environment

Required skills

• Understanding of the CRE technology market, including Prop Tech, IWMS, smart buildings, IoT and experience technologies
• Sales experience with structured processes and tools such as Miller Heiman and Salesforce