Salon Ambassador - Luxury Jewelry

About the role

Van Cleef & Arpels is recruiting a Salon Ambassador who reports to the Salon Manager. The role supports an exceptional client experience, from welcoming and selling to clienteling and follow-up, and acts as an ambassador of the Maison while supporting events, salon presentations and daily operations in line with Maison standards.

Key responsibilities

• Deliver an exceptional client experience and a seamless in-store journey, from welcome through to sales and follow-up.
• Drive selling and clienteling activities, including client recruitment, sales processing and building long-term client relationships.
• Show strong knowledge of the Maison's history, products and brand identity.
• Support events, visual merchandising and boutique presentation in line with Maison standards.
• Ensure smooth daily operations, including stock, supplies, back-office tools and administrative tasks.
• Maintain high standards of Maison policies, procedures and product handling.

Required profile

• Previous experience in the luxury industry (retail or hospitality).
• Strong sense of client service and hospitality.
• Sensitive to jewelry, the Maison and artistic craftsmanship.
• Comfortable in a retail environment with an international clientele.
• Fluent in several languages, including English.

Candidates apply online; matching profiles are contacted by the HR team for an interview, which includes meetings with the Salon Manager and the Retail Director, SEA.