Senior Engagement Manager - Frontier Engineering

About the role

Snowflake is hiring a Senior Engagement Manager for its Frontier Engineering team in Singapore. The team turns Snowflake's mission of mobilizing the world's data into concrete outcomes inside customer environments. In this role you lead both business growth and delivery success across your region, owning the full cycle from opportunity creation through scoping, contracting, delivery and continued growth, and acting as a trusted advisor who balances customer business outcomes with cloud data strategy.

Key responsibilities

• Own accountability for quarterly bookings, consumption and utilization targets across your assigned accounts and region, as part of the broader account team.
• Partner with Account Executives, Solution Engineers and delivery leadership to identify services opportunities, scope engagements, author proposals and Statements of Work, and lead internal deal review and investment approval.
• Own the bookings forecast across your book of business, tying each engagement to customer outcomes such as revenue growth, cost reduction, risk reduction and faster time to value.
• Design and refine the delivery roadmap for key accounts, managing project progress, schedule, quality and early escalation of risks.
• Serve as the first escalation point for customers and project teams, and own project financials including revenue forecasting and cost control.
• Oversee delivery quality and guide service delivery, and manage the operational relationship with clients, including relationship roadmaps.
• Communicate project status, issues and risks to project teams, management and stakeholders, and build mid-to-long-term account plans and Data Cloud roadmaps.
• Design co-delivery and co-selling models with SI, GSI and ISV partners, including subcontractor and staff-augmentation models.
• Lead practice improvements such as SOW standardization, risk-based deal review, reusable assets and AI-assisted contract and SOW drafting.
• Mentor delivery consultants, run QA reviews and health checks, and share best practices with Practice Directors and peers.

Required profile

• 10+ years of experience in a sales and services delivery role, or equivalent, on complex enterprise technical projects such as cloud data warehouse and data platform implementation, modernization or AI/ML adoption.
• Proven track record of achieving quantitative KPIs such as bookings, utilization and consumption.
• Experience negotiating with and managing executive stakeholders from CxO to VP level across sales, delivery, product and partner organizations.
• Direct experience in the data warehouse, business intelligence or cloud data platform space, or equivalent.
• Clear, concise cross-functional communication and strong organizational skills to manage multiple projects and accounts in parallel.

Bonus points

• Support for local-government customers and understanding of public-sector procurement, compliance or data requirements in Singapore.
• Technical advisory roles such as solution architect, technical account manager or system administrator.
• Project experience with Snowflake AI Data Cloud or other cloud data platforms on AWS, Azure or GCP.
• Collaboration within a Data, AI or analytics partner ecosystem.