Senior Sales Development Representative (SDR) – Southeast Asia

About the role

Dynatrace is looking for an engaging, curious, collaborative and results-driven Senior Sales Development Representative to join its go-to-market team. As the first contact with future customers, the SDR works closely with marketing and Account Executives to identify and qualify opportunities. The role covers the Southeast Asia region with a specific focus on Indonesia, is based in the Singapore office and follows a flexible work model.

Key responsibilities

• Qualify leads and prospects against defined criteria, profile assigned accounts and drive outbound prospecting to generate new business.
• Understand each account's business issues and gather relevant information.
• Run database and telemarketing programs to increase event and seminar attendance and promote current product offers.
• Attend weekly territory forecast meetings and report progress on identified activities.
• Give marketing feedback on lead quality from its programs.
• Use data, technology and AI-powered tools to improve account research, prospect engagement and pipeline generation.

Required profile

• Passion for technology and software sales; 2+ years of customer-facing experience.
• University degree and fluency in Bahasa.
• Strong commitment to customer service and relationship building.
• Able to learn quickly, adapt to change and work both independently and in a team.
• Self-motivated, resourceful and results-driven.

Required skills

• Experience using a CRM (Salesforce).
• Ability to apply emerging technologies, including AI, to business impact.

What we offer

• Culture of excellence with competitive compensation packages tied to performance.
• Work with major cloud providers such as AWS, Microsoft and Google Cloud.
• Access to Dynatrace Intelligence, an agentic operations system combining deterministic and agentic AI.