Senior Solution Sales Executive - CRM - CPQ

About the role

ServiceNow is hiring a Senior CRM Sales Specialist for CPQ in Singapore. The role leads the full sales cycle for its CPQ and CRM products, working closely with Solution Consulting, Product and GTM teams. Duties vary by territory, industry coverage and account segmentation.

Key responsibilities

• Support territory strategy and planning by aligning CPQ/CRM capabilities to account priorities, whitespace and revenue opportunities
• Lead discovery with customers on quoting challenges, product complexity, approval workflows and seller inefficiencies
• Identify CPQ, quoting automation or CRM workflow modernization use cases during account planning, aligned with Now Value principles
• Partner with Solution Consulting and specialist teams on roadmap alignment, product fit and competitive positioning
• Coach AEs, BDRs and account teams on opportunity triggers, value messaging and workflow automation positioning
• Lead the full sales cycle: qualification, value-based selling, demonstrations, business case development and negotiation

Required profile

• 12+ years of sales experience in complex software or platform solutions, selling CPQ, CRM or revenue/sales operations solutions
• Deep specialist sales experience, preferably in a CRM/CPQ/customer engagement or CX vendor
• Experience integrating AI into work processes, decision-making or problem-solving
• Experience leading virtual or matrixed teams and building trusted client relationships
• Bachelor's degree in business, marketing or a related discipline
• Mandatory: experience selling into South East Asia enterprise customers across Singapore, Thailand, Philippines, Indonesia and Malaysia
• 50% travel required

Required skills

• Technical fluency to present, demo and run discovery with executives and CRM leaders
• Ability to produce new business, negotiate deals and maintain C-level relationships
• Excellent communication and presentation skills