Senior Strategic Account Executive - SEA

About the role

Twilio is hiring a Senior Strategic Account Executive (SEA) to manage its largest current communications platform customers who use its messaging, voice and email services. Reporting to the SEA, the role focuses on South East Asia or South Asia enterprises and drives analytical, consultative sales cycles (upsell and cross-sell) with large, global, compliance-heavy businesses. It is remote, based in Singapore, with about 30% travel.

Key responsibilities

• Manage and expand key accounts, including high-growth technology, retail, eCommerce, insurance and fintech companies.
• Develop and execute account strategy to deliver strong revenue, gross margin and gross profit results.
• Partner with product, finance, support and services teams to find new revenue opportunities and run a disciplined forecast.
• Run highly consultative sales cycles with deep discovery and advocacy for the customer's point of view.

Required profile

• More than 10 years of combined experience in major account or strategic sales, managing quantitative, analytical products and solutions.
• Experience supporting South East Asia or South Asia territories and a track record of revenue and gross profit results for large enterprise customers in Asia.
• Bachelor's degree or equivalent years of experience.
• Desirable: experience selling SaaS/CPaaS/CDP solutions to technical and business audiences, and managing high-tech South East Asia enterprises.

Required skills

• Account development strategy based on data, with a proven track record of managing forecasts and financial models using MEDDPICC.
• Relationship management, cross-sells, upsells and solutions consulting.
• Comfortable working with business and highly technical leaders; excellent verbal and written communication.

What we offer

• Competitive pay, generous time off, parental and wellness leave, healthcare and a retirement savings program.
• Remote-first work with occasional in-person reporting for team gatherings and customer meetings.